Frequently Asked Questions (FAQ)

Respite care provides short-term support for participants, allowing carers time to rest, manage personal needs, or simply take a break.

Anyone with an approved NDIS plan that includes short-term accommodation or respite support can access our NDIS respite care services.

Respite can be a few hours, overnight, or multiple days — depending on participant needs and NDIS funding.

Absolutely. Our respite environment is warm, well-equipped, and designed to ensure participant safety, comfort, and engagement.

Yes! We offer enriching, inclusive activities based on each individual’s preferences, interests, and abilities.

Yes. We offer ongoing or one-off NDIS respite care services, options that work with your lifestyle and plan.

SIL is a type of NDIS support that helps you live independently in a shared or individual home, with support based on your needs.

If you have SIL funding in your NDIS plan, you can access our services. We’ll help you navigate the process.

Our homes offer easy access to shops, transport, and local amenities.

We focus on respectful relationships, meaningful support, and genuine participant choice—putting you first, always.

Not necessarily! We offer shared and individual living options depending on your preference and funding.

Absolutely. Compatibility and comfort are crucial. We involve you in all major decisions, including housemates.

Frequency depends on your individual needs and funding. Most plans allow for monthly assessments or less frequently if there’s a significant change in condition.

Yes. The nurse will recommend the most suitable continence products and assist with ordering through NDIS-approved suppliers if funded under “Consumables”.

Absolutely. We offer in-home assessments to ensure maximum comfort and accessibility, especially for participants with mobility or cognitive challenges.